Background

Catholic Healthcare is a leading provider of in-home community services, healthcare, aged care facilities, retirement living villages and high-quality retirement units in NSW and South East Queensland.

Catholic Healthcare partnered with Episerver premium partner, LEVO to deliver their multi-year technology roadmap focused on driving greater digital engagement through better integration.

Challenge

LEVO were engaged through an extensive tender process to consolidate the many Catholic Healthcare websites into a single website and define the digital strategy. Their existing sites were developed in isolation, hard to maintain and inconsistent in design and messaging.

Built on Episerver CMS, the new Catholic Healthcare website combines enhanced search and content services with the ability to personalise the customer journey. All helping to support the Catholic Healthcare project mantra – Easy to use and easy to find.

Outcome

The new Catholic Healthcare website delivered as part of a larger program of work is fully responsive, meets accessibility guidelines and is heavily integrated with CRM, patient record and payment systems.

The website provides the foundations for a wider content hub providing Catholic Healthcare residents, health care professionals and patients with greater control in managing and booking services across the Catholic Healthcare network. LEVO’s solution includes integration with the ground breaking aged care technology platform out of the United Kingdom called Breezie.

Episervers class leading content management system coupled with LEVO’s ongoing ability to execute are together providing Catholic Healthcare with the ability to deliver their innovative digital roadmap.

24%

Month on month increase in traffic

70%

Higher vistor return rate

50%

Decrease in bounce rates
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